FREQUENTLY ASKED QUESTIONS

How do I register for a Faceoff Factory clinic on CampVine?

 

  1. Add a session to your cart.
  2. Add a participant and fill out the participant information.
  3. Select the option of your choice.
  4. Answer the registration questions.
  5. Submit the electronic waiver.
  6. Pay and checkout.

 

If you are using a mobile device click “register” at the bottom right-hand corner.

If you are using a desktop click “please select a session” at the top right-hand corner.

 

I registered, now what?

You will receive a confirmation e-mail after registration. Once you have received this confirmation all you have to do is show up. Please check your spam folder if you do not receive a confirmation e-mail.

 

How do 5 Session Packs work?

Once you have registered for a 5 pack of sessions, you can show up to any session based off of your convenience. These sessions do NOT need to be used consecutively. The coaches will keep track of the attendance.

 

My son is sick or something came up. What is your refund policy?

Please visit our Faceoff Factory Refund Policy https://faceofffactory.com/refund-policy/ 

 

What ages typically attend these clinics?

We welcome all ages to our clinics unless stated otherwsise on the program registration. When it comes to competition, our coaching staff will do its best to group players together based on their age. Our median age group is 8th-11th grade.

 

When does my Weekly Training session start?

Most of our weekly sessions run year-round, so if the session you’re referring to is every Wednesday, you can start attending any Wednesday that works for you. If the session does not run year-round, we will state the start and end date on the program registration.

 

How do I know if my Weekly Session is happening?

Each session runs every week, if there is a change you will be notified via e-mail.

 

I signed up for a Weekly Session but found a closer FOF location, what do I do?

E-mail Kyra Franz at [email protected] and she will have you switched to the new location, once that is done you will now be able to attend the session that is closer to you.